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Online Banking

Phone: 978-283-0246

Gloucester Massachusettes BoatStop Payments

You are able to initiate a stop payment in one of the following ways.

  1. Log in to your Personal or Business Online Banking account and click on the stop payment link.
  2. Dial the Telephone banking number (978-282-4349) and select the menu option for stop payments.
  3. Come into the bank and stop by the NOW Department or Customer Service and fill out the stop payment form.


When a stop payment is initiated by you via telephone or online banking, you must finalize the stop payment by signing the document within 14 days.





NEW Feature - Online Banking Enhancement Pending Transactions

  • Customer's Account information will now include debit/credit card transactions that are pending on their account.
  • As depicted in the image below you will now see a pending transaction (see example below), the pending amount and a zero balance.
  • The zero balance to the right of the pending transaction will be updated once the transaction is posted, this does not mean that your balance is zero.
  • Customers can find their current balance and available balance under Account Information near the top of the page (see example below).
  • The Available balance reflects the Current balance minus the displayed pending transactions.
  • If you do not see a transaction pending that you expect, it most likely means that the transaction has not been initiated yet against the account.


        Pending Transactions