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Online Banking

Phone: 978-283-0246


Click here to print (pdf).

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and Account Balances
  • Transaction or loss history and Overdraft history
  • Payment history and Mortgage rates and payments
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Cape Ann Savings Bank chooses to share; and whether you can limit this sharing.


Reasons we can share your personal informationDoes Cape Ann Savings Bank share?Can you limit this sharing?
For your everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes— to offer our products and services to you Yes No
For joint marketing with other financial companies No We don't share
For our affiliates' everyday business purposes— information about your transactions and experiences No We don't share
For our affiliates' everyday business purposes— information about your creditworthiness No We don't share
For non-affiliates to market to you No We don't share

Questions? Call 978-283-0246


What we do
How does Cape Ann Savings Bank protect my personal information?   To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Cape Ann Savings Bank collect my personal information?   We collect your personal information, for example, when you
  • Open an account or Apply for a loan
  • Show your driver's license or Make deposits or withdrawals from your account
  • Pay your bills
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?   Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes--information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Affiliates   Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Cape Ann Savings Bank has no affiliates
Nonaffiliates   Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Cape Ann Savings Bank does not share with non-affiliates so they can market to you
Joint Marketing   A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Cape Ann Savings Bank does not jointly market


Gloucester: 109 Main St. and 38 Rogers St. - (978) 283-0246
Manchester-by-the-Sea: 17 Beach St. - (978) 526-7122
Rockport: 247 Main St. (978) 546-7185


NEW Feature - Online Banking Enhancement Pending Transactions

  • Customer's Account information will now include debit/credit card transactions that are pending on their account.
  • As depicted in the image below you will now see a pending transaction (see example below), the pending amount and a zero balance.
  • The zero balance to the right of the pending transaction will be updated once the transaction is posted, this does not mean that your balance is zero.
  • Customers can find their current balance and available balance under Account Information near the top of the page (see example below).
  • The Available balance reflects the Current balance minus the displayed pending transactions.
  • If you do not see a transaction pending that you expect, it most likely means that the transaction has not been initiated yet against the account.


        Pending Transactions